State Farm® Insurance Agent Brenda Bouwman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melinda B.
August 22, 2024
5
out of
5
rating by Melinda B.
"Was very helpful an she took the time for me to understand the insurance lingo...have the discounts an I am happy overall."
Aaron Turner
August 9, 2024
5
out of
5
rating by Aaron Turner
"Natasha is amazing! I really appreciate her thoughtfulness, patience, and candor."
Shelley Fairchild
August 7, 2024
5
out of
5
rating by Shelley Fairchild
"Love these girls!! Kelly, Crystal, Brandy, and Tracy you ladies are Rockstars!!!!! Thanks for always being here to help!!!!❤️😊"
We responded:
"Thank you for your wonderful review! Crystal, Brandi, and Tracy are indeed amazing and we're glad they were able to provide you with excellent assistance. We appreciate your kind words and are here to help anytime you need it. Thank you for your support! "
Robert Sapp
August 1, 2024
5
out of
5
rating by Robert Sapp
"I was very pleased with effort and time that Brandi spent getting me back on line. She went the extra mile to help someone who is very naive when dealing with computers. One very happy customer."
We responded:
"I'm glad to hear that you had a positive experience with Brandi! It's always great to hear that my team at Brenda Bouwman State Farm office goes the extra mile to help out, especially when it comes to technology. Brenda Bouwman State Farm Office will always be here for you and the Muskegon Community. "
Willie Dowdell
August 1, 2024
5
out of
5
rating by Willie Dowdell
"Very nice service"
We responded:
"Thank you for the review we are happy to be serving the Muskegon County area and will always be here for you and your family. "
Smoky Mountain Rustic
July 30, 2024
5
out of
5
rating by Smoky Mountain Rustic
"Very helpful. Got my new to me vehicle insured in under 5 mins. Thank you."
KeIah Rule
July 6, 2024
4
out of
5
rating by KeIah Rule
"Nice people, easy to work with."
We responded:
"Thank you for taking the time to leave a 4-star review for Brenda Bouwman State Farm! We're glad to hear that you found the team to be nice and easy to work with. If there's anything else we can assist you with or if you have any suggestions for further improvement, please feel free to let us know. We appreciate your feedback and hope to continue providing excellent service to you in the future."
N Heykoop
June 20, 2024
5
out of
5
rating by N Heykoop
"I have been a team member at State Farm for over 4 years, at two different offices, and I have to say how awesome it is to work with Brenda Bouwman, and the rest of her staff. Every single person on her team is polite, knowledgeable, and down right friendly. They get to know their customers on a personal level which helps them to customize each person's experience to their particular needs. And to top it off, the customers at Brenda's office are phenomenal! The customers make me excited to come into the office each day."
We responded:
"Thank you for sharing your positive experience working at Brenda Bouwman State Farm office and our team. I am proud to hear that every member of the team is polite, knowledgeable, and friendly, which creates a pleasant work environment. The fact that they take the time to get to know customers on a personal level and customize their experiences shows their dedication to providing excellent service for our office. Thank you for sharing your positive experiences."
jjim jjim
June 3, 2024
5
out of
5
rating by jjim jjim
"Best there is. I left them once, never again. The professionalism is superb. They take care of you"
We responded:
"Thank you for the compliment Jim, I will be sure to pass it on to the team."
Timmy Smith
May 25, 2024
5
out of
5
rating by Timmy Smith
"Thank you Brenda Bowman a d staff. You have always had my back. Thanks for helping me with drive safe and save, and all of the other service you provide to me and my family. Timmy S.ith, customer!"
We responded:
"Thank you for the review. We are happy to always be here for you and your family."
Billy
May 16, 2024
5
out of
5
rating by Billy
"Great people. Awesome rates. They treat you like family & they make you feel appreciated"
We responded:
"Thank you for sharing your wonderful experience with Brenda Bouwman State Farm Office! It's fantastic to hear that you have such positive interactions. "
Connie Koekkoek
May 14, 2024
5
out of
5
rating by Connie Koekkoek
"Very professional and very efficient service. Thank you so much Kelly at State farm."
We responded:
"Thank you for your kind words. We're thrilled to hear that you found our service to be professional and efficient. Kelly at Brenda Bouwman State Farm Office will be delighted to know that their efforts were appreciated. We are happy to always be here for you. "
Krissy Muston
May 11, 2024
5
out of
5
rating by Krissy Muston
"I had been emailing Kim in the office back in forth for a few weeks. With my busy schedule I finally had time to sit down and go over all my needs. Kim had time to help me understand all that State Farm has to offer. We worked really well together to get what I needed. Thank you for taking the time for me."
We responded:
"Thank you for sharing your experience with Kim at the Brenda Bouwman State Farm office. We appreciate your kind words and are thrilled to have played a part in ensuring a positive experience for you."
Sara Bean
April 26, 2024
5
out of
5
rating by Sara Bean
"Very friendly staff that are always willing to work with me no matter what the situation and they always respond back fast would highly recommend them if you are in the market for insurance."
We responded:
"Thank you for your review! I'm glad to hear that you had a positive experience with our team here at Brenda Bouwman State Farm Office. We are happy to be here for you, your family and your friends. "
David Johnson
March 19, 2024
5
out of
5
rating by David Johnson
"My agents are phenomenal! They always help me and they are always attentive to my needs! They are the best!"
We responded:
"Thank you for the review. I am very happy that we are here to help you."
Keitha Spears
March 11, 2024
5
out of
5
rating by Keitha Spears
"They are always kind they always have a smile on their face and they always speak to you and not at you I love State farm I would never go anywhere else State farm is my insurance home it's number one for me they take the time to answer your questions everyone they take the time out to listen to you they are courteous the ladies are professional in there and they don't talk over you that's why I love my State farm their professionals number one in my book"
We responded:
"Thank you for your glowing review of State Farm and Brenda Bouwman State Farm Office! The team is thrilled to hear that you have had such positive experiences. Our commitment to providing excellent customer service is at the core of everything we do, and we are delighted to know that you feel valued and respected when interacting with our team. We appreciate your loyalty and trust in us as your insurance provider. We are here to help!!"
Nichole Smith
March 4, 2024
5
out of
5
rating by Nichole Smith
"They always took excellent care of me"
We responded:
"Thank you so much for your kind review! Brenda Bouwman State Farm office is thrilled to hear that we have consistently taken excellent care of you. Providing exceptional customer service is our top priority, and it's great to know that we have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your support!!"
Hamid Ali
February 17, 2024
5
out of
5
rating by Hamid Ali
"I was well taken care of by such a delightful and pleasant team member! I wish there were more of her in this world! Thank you!"
We responded:
"Thank you so much for the review. Brenda Bouwman and the team are always happy to hear that we are providing great customer service to the Muskegon community. We look forward to always being here for you, your family and friends. I will be sure to pass on your kind words to the team. "
Rose Zornes
February 12, 2024
5
out of
5
rating by Rose Zornes
"Great Staff is always willing to help. Great service. Been a customer with Brenda for over 25 years. Crystal today helped me get a policy on a vehicle I purchased out of state."
We responded:
"Thank you so much for the review Rose. We definitely cherish you and your family and always look forward to be here for you guys. I will be sure to pass on your kind words to Crystal and the team."
Travis Williamson
February 9, 2024
5
out of
5
rating by Travis Williamson
"The staff at this particular State Farm office are so friendly and easy to work with. They always take care of whatever I need done to my policies efficiently and I get off the phone and say they truly are like a good neighbor!"
We responded:
"Thank you so much for your review. Brenda Bouwman and her team strive to make all of your insurance interactions as smooth as possible. I am so proud to hear that this is your experience. I will be sure to pass your kind words onto the team. We look forward to always having the opportunity to be here for you, your family and your friends. "
Tara Tyler
January 22, 2024
5
out of
5
rating by Tara Tyler
"10/10 with this offices customer service and speed. They have always gone above and beyond I feel in my insurance needs. I love how easy and fast the communication always is. Even with a broken phone, I’ve had to email back and forth with Becky , & she is AWESOME!"
We responded:
"Thank you for your amazingly kind review. Brenda Bouwman and the team are always happy to be here for you, your family and friends. I will be sure to pass on your kind words onto the team. We look forward to always being here for your needs. "
Brooke Watt
January 12, 2024
5
out of
5
rating by Brooke Watt
"Brenda and her team are amazing. I have been with them for over 10 years."
We responded:
"That's wonderful to hear! Brenda Bouwman & her team consistently strive to provide you with excellent service. Thank you for letting us know we are doing that. I will be sure to pass your kind words and compliments onto the team."
Carrie Bell
January 4, 2024
5
out of
5
rating by Carrie Bell
"The professionalism of this business is especially greatful. ThankYou"
We responded:
"Thank you for your review. The Brenda Bouwman State Farm office is always happy to be here for you. "
Allison Beckwith
December 19, 2023
5
out of
5
rating by Allison Beckwith
"Crystal Is extremally helpful and an absolute pleasure to work with! Thank you!"
We responded:
"Thank you for the review. I will be sure to pass on your positive words to Crystal and the rest of the team. We strive to provide the best possible service to you, your family and the Muskegon Community. "
Katelynn Randle
December 15, 2023
5
out of
5
rating by Katelynn Randle
"This office is full of great people who are very helpful and prompt. They help keep me on track and they are really good about sending reminders. They individualize their way of communicating to best meet my communication style and needs"
We responded:
"Thank you for the review. I will be sure to pass on your positive feedback to the Team. Brenda Bouwman State Farm Office is proud to provide great service to you, your family and the Muskegon area. "