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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


May 18, 2023

5  out of  5 rating by DANNI STEVE
"Very nice and helpful very speedy service always give notice and very understandable and they work with you I recommend anyone this is a good insurance vompany"

Nicole Norman

May 12, 2023

5  out of  5 rating by Nicole Norman
"I can not say enough GREAT things about Brenda Bouwman and her agency! She has been my personal agent for years and now for my business. Her and the staff are friendly, awesome with communication and Brenda is readily available when needed. If you're looking for an agent that you can trust and is hassle-free... Go See Brenda Today!"

Carrie Bell

May 11, 2023

5  out of  5 rating by Carrie Bell
"The professionalism of this business is especially greatful. ThankYou"

Jakesha White

May 11, 2023

5  out of  5 rating by Jakesha White
"Great place to go with great quotes. The environment is clean and the staff is very friendly and informative. Very satisfied"

Paul Kraus

May 9, 2023

5  out of  5 rating by Paul Kraus
"Great app, one of the best and easiest that I use, can always find anything I need on it for information before getting ahold of my agent."

Kori Reyes

May 2, 2023

5  out of  5 rating by Kori Reyes
"I have had Brenda at State Farm for years and would highly recommend them for all your insurance needs. The ladies who work there are great as well. Kelly and Crystal helped me so many times ...this is one of my many reasons I stay insured with Brenda and her staff at State Farm! Thanks for all you do!"

Valerie Richman

May 2, 2023

5  out of  5 rating by Valerie Richman
"Tracy was so helpful when I called about transferring coverage to a new car! She gave me all the information I needed to make a fully informed decision about both our covered vehicles. She also helped me trouble shoot issues I was having with my drive safe app. We have been with State Farm for decades and have always had great service."

Merlin Koch

April 27, 2023

5  out of  5 rating by Merlin Koch
"I worked with Crystal at the Brenda Bowman State Farm and was shocked that she returned every phone call I made to her. She also worked with me to get a fantastic rate for two cars. I could not be more happy with my experience."

Jessica Gail

April 24, 2023

5  out of  5 rating by Jessica Gail
"I spoke with Tracy she is always so kind and helpful"

William Boss

April 17, 2023

5  out of  5 rating by William Boss
"Always friendly staff, willing to help with whatever is needed be it a quote or claim."

Larue Layton

April 17, 2023

4  out of  5 rating by Larue Layton
"Brandy and Tracy in the muskegon office ( Brenda B) Are always a great help with my insurance questions and help with my driving device."

Tom Greenley

April 6, 2023

5  out of  5 rating by Tom Greenley
"Becky is probably the only insurance person I feel like I can trust"

Rob Gould

March 28, 2023

5  out of  5 rating by Rob Gould
"What a amazing experience I have with this agency. Every time I need something they are right there for me."

Kristine Sallay

March 27, 2023

5  out of  5 rating by Kristine Sallay
"I have been a client with State Farm and this particular office for about 2 years. I am so glad that I switched from the other company that we had for many years. Everyone that I have dealt with has always been friendly and professional. Even if I call with a basic, simple question, they always help me patiently and effectively. Their customer service is amazing. I wish I could give them 10 stars!"

Tiffany Durham

March 17, 2023

5  out of  5 rating by Tiffany Durham
"My husband and I have been with Brenda's Agency for about 3 years. We LOVE them! They care about YOU, not just your money like a lot of places. Highly recommend!!!"

Bryan Hilton

March 14, 2023

5  out of  5 rating by Bryan Hilton
"State Farm is always been there for me anytime with anything"

gregory Kowalski

March 13, 2023

5  out of  5 rating by gregory Kowalski
"Chrystal M is awesome. They say your insurance is only as good as your Agent and My agent Rocks."

Thomas Froster

March 11, 2023

5  out of  5 rating by Thomas Froster
"I recommend Brenda, Becky, Crystal and the rest of the staff; they have always taken care of my insurance needs efficiently and in a timely manner and they are nice people."

Louie Napier

March 11, 2023

5  out of  5 rating by Louie Napier
"Brenda and Company they Rock😀😀😀😀"

Brenda Zapata

March 7, 2023

5  out of  5 rating by Brenda Zapata
"Good insurance company Super friendly staff"

Linda P

March 6, 2023

4  out of  5 rating by Linda P
"Receiving multiple bills from State Farm prompted me to contact our State Farm Insurance Agent. Her colleague, Crystal returned my call and began to make the necessary calls to help me. The underwriter said they had sent a bill for a total amount of which I did not receive but instead two bills which equaled that amount. Crystal was professional yet personable. The underwriter needs to provide explanations to the bills otherwise, it's VERY uncomfortable paying bill after bill without explanation. There's no itemization, explanation. A simple note would be appreciated."

Esmeralda Alonso

February 24, 2023

5  out of  5 rating by Esmeralda Alonso
"Very helpful. They offered affordable insurance with great quotes on extra help like renters insurance. I had a great experience."

Alyssia Sherwood

February 23, 2023

5  out of  5 rating by Alyssia Sherwood
"Super helpful and friendly."

Quintusa Buckley

February 17, 2023

4  out of  5 rating by Quintusa Buckley
"I love the service I get from you ladies. I enjoy the call backs in the same day when I call and leave a message. Thanks Brenda and the team!"

fist bman

February 15, 2023

5  out of  5 rating by fist bman
"Great at answering questions and providing helpful updates!"