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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jack

June 2, 2026

5  out of  5
rating by Jack
"Great service from Brenda Bouwman State Farm Agency, and representative Kelly Dove. Brenda and Kelly were very professional and knowledgeable, and very helpful in securing the right amount of home and auto insurance at a reasonable cost."
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Claire Weesies

June 2, 2026

5  out of  5
rating by Claire Weesies
"Hit my very first deer. State farm made the process of getting a loaner car with mine was in the shop so easy"
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Crystle Ashburn

May 8, 2026

5  out of  5
rating by Crystle Ashburn
"Tracy is amazing lady she helps me every time she's quick and I'm in and out in 2.2"
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Cassandra Moffett

April 30, 2026

5  out of  5
rating by Cassandra Moffett
"Thank you for taking the time out and helping me understand when it comes to the different rates and policies, thanks for having the time to help with making sure I’m covered and insured the right way!"
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Kevan Sower

April 14, 2026

5  out of  5
rating by Kevan Sower
"The bundling prices for car and home were far better than four other places we checked."
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Stephen Randol

April 9, 2026

5  out of  5
rating by Stephen Randol
"Fair rates. good and respectable service, and always punctual on responding to what ever you need help with"
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VENITA COLEMAN

April 9, 2026

5  out of  5
rating by VENITA COLEMAN
"Crystal gives amazing customer service! She is always friendly, understanding, and helpful. She sends me notifications and assists with processing payments with ease. It was a weight lifted, knowing that things were taken care of with my insurance."
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jim cirner

April 3, 2026

5  out of  5
rating by jim cirner
"Quick and easy auto insurance change over for both vehicles."
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Tawanda

April 1, 2026

5  out of  5
rating by Tawanda
"Thorough and professional. Took the time to answer my questions and provided exceptional service."
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William

March 25, 2026

5  out of  5
rating by William
"State farm truly has been the best insurance I've carried and the bundle for home and auto is really good!"
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Earnestine Lyons

March 22, 2026

5  out of  5
rating by Earnestine Lyons
"Literally have no complaint. Great Customer Service always referred them to everyone. Brenda just recently came out and did a Notary for me on her day off ..! Their Awesome"
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David DeYoung

March 12, 2026

5  out of  5
rating by David DeYoung
"Kelly was awesome. She was right there with us through the entire process. Although it was not an ideal way to meet (the car ended up being totaled) Kelly was great to work with. If I could I would give her 10 stars."
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BreenaRae

March 11, 2026

5  out of  5
rating by BreenaRae
"I’m so happy to be back with State Farm, and knew I couldn’t go wrong with this specific location! Kim helped me this time, and she was amazing! She got me absolutely everything I needed at an affordable price! Thank you so much for everything!"
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Jackson Smith

March 10, 2026

5  out of  5
rating by Jackson Smith
"Thanks for the help becky"
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Kallie Basch

March 10, 2026

5  out of  5
rating by Kallie Basch
"Kim is amazing! Always so kind and patient no matter the circumstance!"
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Rodney Burns

March 6, 2026

5  out of  5
rating by Rodney Burns
"Very happy with the response time on getting my claim processed ."
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Stephanee Caviness

March 5, 2026

5  out of  5
rating by Stephanee Caviness
"Friendly and fast service! I enjoy receiving the cards through-out the year that let me know I am a valued customer. Thank you so much! 😀"
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Sharon Fairbanks

March 3, 2026

5  out of  5
rating by Sharon Fairbanks
"I called to get copies of my home owners insurance to send out to two agencies where I am applying for assistance. Kelly did a great job finding what I needed and she emailed it to me and also sent the papers by snail mail as I asked for. She was very pleasant, understanding, and helpful."
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Gail Dake

March 2, 2026

5  out of  5
rating by Gail Dake
"Tracy is very helpful anytime I have needed assistance with my insurance needs."
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Denise Agnew

February 20, 2026

5  out of  5
rating by Denise Agnew
"I got Auto Insurance with Kim at the Muskegon office. She was very throughral patient informative and helpful. Thank you for your kind and patient representative."
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Tiffani DiAugustino

February 20, 2026

5  out of  5
rating by Tiffani DiAugustino
"Everyone in this office is very knowledgeable and kind."
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josh west

February 3, 2026

5  out of  5
rating by josh west
"I had the pleasure of dealing with Crystal at Brenda Bouwmans office. Very professional and very helpful. Made sure to keep me informed every step of the way. I would give her more than five stars if it was allowed."
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M Mj

January 23, 2026

5  out of  5
rating by M Mj
"Iv had pretty good experience's with Brenda's office and staff."
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WMSofficial

January 23, 2026

5  out of  5
rating by WMSofficial
"They have been more than excellent and kind to me , crystal was the sweetest person to me and adjusted my insurance with absolute professionalism."
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Audrey Zok

December 31, 2025

5  out of  5
rating by Audrey Zok
"Rebecca Banninga was great to work with and did an amazing job with following up and helping me out throughout the process."