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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Johnson

March 19, 2024

5  out of  5 rating by David Johnson
"My agents are phenomenal! They always help me and they are always attentive to my needs! They are the best!"
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Keitha Spears

March 11, 2024

5  out of  5 rating by Keitha Spears
"They are always kind they always have a smile on their face and they always speak to you and not at you I love State farm I would never go anywhere else State farm is my insurance home it's number one for me they take the time to answer your questions everyone they take the time out to listen to you they are courteous the ladies are professional in there and they don't talk over you that's why I love my State farm their professionals number one in my book"
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Nichole Smith

March 4, 2024

5  out of  5 rating by Nichole Smith
"They always took excellent care of me"
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Hamid Ali

February 17, 2024

5  out of  5 rating by Hamid Ali
"I was well taken care of by such a delightful and pleasant team member! I wish there were more of her in this world! Thank you!"
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Rose Zornes

February 12, 2024

5  out of  5 rating by Rose Zornes
"Great Staff is always willing to help. Great service. Been a customer with Brenda for over 25 years. Crystal today helped me get a policy on a vehicle I purchased out of state."
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Travis Williamson

February 9, 2024

5  out of  5 rating by Travis Williamson
"The staff at this particular State Farm office are so friendly and easy to work with. They always take care of whatever I need done to my policies efficiently and I get off the phone and say they truly are like a good neighbor!"
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Tara Tyler

January 22, 2024

5  out of  5 rating by Tara Tyler
"10/10 with this offices customer service and speed. They have always gone above and beyond I feel in my insurance needs. I love how easy and fast the communication always is. Even with a broken phone, I’ve had to email back and forth with Becky , & she is AWESOME!"
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Brooke Watt

January 12, 2024

5  out of  5 rating by Brooke Watt
"Brenda and her team are amazing. I have been with them for over 10 years."
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Carrie Bell

January 4, 2024

5  out of  5 rating by Carrie Bell
"The professionalism of this business is especially greatful. ThankYou"
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Allison Beckwith

December 19, 2023

5  out of  5 rating by Allison Beckwith
"Crystal Is extremally helpful and an absolute pleasure to work with! Thank you!"
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Katelynn Randle

December 15, 2023

5  out of  5 rating by Katelynn Randle
"This office is full of great people who are very helpful and prompt. They help keep me on track and they are really good about sending reminders. They individualize their way of communicating to best meet my communication style and needs"
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Kait

December 15, 2023

5  out of  5 rating by Kait
"The ladies at this office are always so kind and helpful and willing to work with me however they’re able to!"
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Courtney Frantz

November 29, 2023

5  out of  5 rating by Courtney Frantz
"Love this office and the employees. They have always taken care of my needs and put me first. Crystal is the best to work with. Kind and understanding and of course very helpful and knowledgeable on her job."
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Jordan Anderson

October 31, 2023

5  out of  5 rating by Jordan Anderson
"Tracy made the process of starting a Windshield replacement extremely easy. She was very thorough and very helpful!"
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Sandra Norman

October 20, 2023

5  out of  5 rating by Sandra Norman
"State Farm does a wonderful job of explaining my home and auto policies to me. I am very satisfied with State Farm Insurances. I highly recommend them to anyone in need of home and/or auto insurance."
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Roger Byrnes

September 13, 2023

5  out of  5 rating by Roger Byrnes
"They always treat me with the utmost respect"
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Andy Baculi

September 12, 2023

5  out of  5 rating by Andy Baculi
"I had the pleasure to work with Tracy DiAugustinio. We shared a mutual customer and Tracy was very knowledgeable on the topic at hand, was efficient, and extremely friendly. This was by far the easiest business transaction I have been a part of out of any insurance company that I have dealt with in the past :)"
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jjim jjim

September 6, 2023

5  out of  5 rating by jjim jjim
"Best there is. I left them once, never again. The professionalism is superb. They take care of you"
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T- In-The-Skee

August 4, 2023

5  out of  5 rating by T- In-The-Skee
"Amazingly friendly and very knowledgeable staff. They are always there to help and treat you like family. Thank you Brenda and your team!"
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Andrea Rouwhorst

July 12, 2023

5  out of  5 rating by Andrea Rouwhorst
"We recently had a car accident and Becky was so helpful in working on a mini-tort claim. She was very responsive and proactive, and made the process as smooth as it could be. Tracy was also extremely helpful in switching coverage from one vehicle to another. Nothing but good things to say about this State Farm office!"
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Grace Loss

July 10, 2023

5  out of  5 rating by Grace Loss
"Brandi did a great job helping me sign up for my insurance. She was very friendly and I would highly recommend."
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Alberto

June 30, 2023

5  out of  5 rating by Alberto
"Amazing staff, always willing to help. I have several vehicles along with my house insured with a great rate."
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Chris Kidd

June 28, 2023

5  out of  5 rating by Chris Kidd
"Always friendly, just left the Apple Avenue office. Had the pleasure of being helped by Brenda Bouwman herself. My dad started with this branch back in the 70’s. The lowest prices in Muskegon. FIVE STAR service always. Stop in and get a quote. Tell’em CHRISTOPHER KIDD sent you."
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Brian t

June 23, 2023

5  out of  5 rating by Brian t
"I can’t recommend Brenda and her team enough. I have been insured by this branch for the last ten years and the customer service is unmatched. My questions are always answered throughly and the staff is incredibly personable."
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Darrell Caviness

June 21, 2023

5  out of  5 rating by Darrell Caviness
"Excellent service"